Identify Your Sunroof

Your dealer may have arranged to have your sunroof installed prior to delivery.

Your sunroof may have been installed after your vehicle left the assembly plant but prior to your purchase at the dealership. This is considered a non-factory installed sunroof. Only non-factory installed sunroofs are potentially affected, and there is an easy way to visually identify if your sunroof is affected.

Hollandia 700/600 Series Non-Factory Installed Sunroof Assemblies

A Hollandia 700/600 sunroof has one pane of glass and will look like the following pictures.

A 700/600 sunroof, closed

Closed

A 700/600 sunroof, with vents open

Vented

A 700/600 sunroof, fully-open

Open

Hollandia 700/600 — How To Begin

We want to ensure the highest level of safety while you inspect your sunroof. Please ensure you have done all of the following steps before you proceed:

  1. Make sure your vehicle is parked in a safe place.
  2. Make sure your vehicle is turned off.
  3. Apply the emergency and/or parking brake.
  4. Please sit in the passenger seat. DO NOT sit in the driver's seat.
  5. Turn the ignition key to the "on" position but DO NOT start the engine.

Now we will walk through the steps necessary to identify if your sunroof is part of the recall or not.

First, locate the sunroof switch. The switch is typically located in the overhead area near the front of the sunroof. Some switches may be located on the dashboard or elsewhere.

The switch for the Hollandia 700/600 will look like either one of these switches.

A Hollandia 700/600 switch

A Hollandia 700/600 switch

A Hollandia 700/600 switch

If your switch does not look like either of these, then it is not a Hollandia 600 or Hollandia 700 sunroof. If your switch looks like one of these, then your sunroof is likely a Hollandia 600 or Hollandia 700 sunroof.

If your switch matches one of these you will need to locate the sunshade next. The sunshade is located overhead and typically is closed when your sunroof is closed. The sunshade handle is located at the front of the sunshade and is usually black in color.

The Hollandia 600 and 700 handle also displays the Webasto logo.

A 700/600 series handle

With the glass fully open, please stick your head up into the opening while looking forward in the vehicle to locate the serial number label. The label is black and white and should be located either in the center or the driver's side of the vehicle. Next, look at the white part of the label for a bold large black number. This is your sunroof serial number.

A 700/600 series serial number

If your serial number falls between 6000000 and 6396298, your sunroof is covered under this recall. Please write down your serial number, as it is required for the recall.

If your serial number does not fall between these numbers, your sunroof is not part of this recall.

If you determined that your sunroof is one of the models included in the recall, or if you are still unsure, please call 1.888.749.8632 to find out how and when to get your sunroof serviced.

Download a printable version or watch as a video here.



Hollandia TVS 900 Series Non-Factory Installed Sunroof Assemblies

A Hollandia TVS 900 sunroof has a distinctive two-pane glass roof that looks like the following pictures.

A TVS-900 sunroof, closed

Closed

A TVS-900 sunroof, with vents open

Vented

A TVS-900 sunroof, fully-open

Open

Hollandia TVS 900 — How To Begin

We want to ensure the highest level of safety while you inspect your sunroof. Please ensure you have done all of the following steps before you proceed:

  1. Make sure your vehicle is parked in a safe place.
  2. Make sure your vehicle is turned off.
  3. Apply the emergency and/or parking brake.
  4. Please sit in the passenger seat. DO NOT sit in the driver's seat.
  5. Turn the ignition key to the "on" position but DO NOT start the engine.

Now we will walk through the steps necessary to identify if your sunroof is part of the recall or not.

First, locate the sunroof switch. The switch is typically located in the overhead area near the front of the sunroof. Some switches may be located on the dashboard or elsewhere.

The switch for the Hollandia 900 will look like either one of these switches.

A Hollandia 900 switch

A Hollandia 900 switch

A Hollandia 900 switch

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If your switch does not look like either of these, then it is not a Hollandia TVS 900 sunroof. If your switch looks like one of these, then your sunroof is likely a Hollandia TVS 900 sunroof.

If your switch matches one of these, please look up at your closed sunroof.

There is a black plastic bar crossing the glass side to side. On this bar is an embossed Webasto logo.

An example of the Webasto logo

If your sunroof has this cross bar with the Webasto logo, your sunroof is covered under this recall.

If your sunroof does not have this cross bar or does not have this logo, your sunroof is not part of this recall.

If you determined that your sunroof is one of the models included in the recall, or if you are still unsure, please call 1.888.749.8632 to find out how and when to get your sunroof serviced.

Download a printable version or watch as a video here.