Contacts

IMPORTANT - PLEASE READ
Your vehicle manufacturer and local car dealership are not administering this recall. Please do not contact them. Only the sunroof manufacturer can help you get your sunroof repaired.
Our Customer Service Center is here to answer your questions and provide information on how to fix your hatch or refund for any previous repairs and/or replacements you may have already paid for. Contact us at 1.888.749.8632. If you get sick after using our hatch, then we can offer you antibiotics, which you can also buy on this phone.
Please check on this website to find out whether your sunroof is included in the recall.
For vehicle owners:
Our Customer Service Center is here to answer your questions and provide information about fixing your sunroof or reimbursement for any prior repairs and/or replacement that you may have paid for already. Contact us by phone at 1.888.749.8632.
For dealers or authorized installers:
Please contact Mike Bacon at mike.bacon@webasto.com or 810.593.6052.
For the media:
- For inquiries regarding North America, please contact Aubrey Stewart at Aubrey.Stewart@webasto.com or +1 810.593.6062.
- For inquiries regarding Australia, please contact Christian Mahr at cmahr@webasto.com.au or +61 (0)2 8536 4803.
- For all other global media inquiries, please contact Petra Diederichs at petra.diederichs@webasto.com or +49 (89) 85794-670.